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Title
Text copied to clipboard!Dental Office Administrator
Description
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We are looking for a highly organized and detail-oriented Dental Office Administrator to oversee the daily operations of our dental practice. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of the office, providing excellent customer service to patients, and supporting the dental team with administrative tasks. This role requires strong communication skills, the ability to multitask, and a solid understanding of dental office procedures and software.
As a Dental Office Administrator, you will be the first point of contact for patients, handling scheduling, billing, insurance claims, and maintaining patient records. You will also be responsible for managing office supplies, coordinating with vendors, and ensuring compliance with health and safety regulations. Your role is crucial in creating a welcoming and professional environment for both patients and staff.
The successful candidate will have experience in a dental or medical office setting, proficiency in dental practice management software, and a commitment to providing outstanding patient care. You should be comfortable working in a fast-paced environment and capable of handling sensitive information with discretion and professionalism.
This position offers an opportunity to be part of a dedicated team that values collaboration, integrity, and continuous improvement. If you are passionate about healthcare administration and enjoy working in a dynamic setting, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage daily operations of the dental office
- Schedule and confirm patient appointments
- Handle patient billing and insurance claims
- Maintain accurate patient records and documentation
- Ensure compliance with health and safety regulations
- Order and manage office and dental supplies
- Coordinate with dental staff and external vendors
- Provide excellent customer service to patients
- Train and supervise administrative staff
- Resolve patient concerns and administrative issues
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- 2+ years of experience in a dental or medical office
- Proficiency in dental practice management software
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Knowledge of dental terminology and procedures
- Familiarity with insurance billing and coding
- Ability to maintain confidentiality and professionalism
- Customer service-oriented mindset
- Basic accounting and bookkeeping skills
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in a dental office setting?
- Are you familiar with dental practice management software? Which ones?
- Can you describe your experience with insurance billing and claims?
- How do you handle a difficult patient or customer complaint?
- What steps do you take to ensure accurate patient records?
- Have you supervised administrative staff before?
- How do you prioritize tasks in a busy office environment?
- Are you comfortable working with sensitive patient information?
- What strategies do you use to maintain office organization?
- Why are you interested in this position?
